Trading, Routing, & Number Porting
Powerful solutions designed to facilitate wholesale trading, by introducing automation in real-time least cost routing, and providing effective management of national and international number portability. This drives revenue optimization, wholesale cost reduction, and efficient network resource allocation, giving operators and carriers the cutting edge.
Wholesale Revenue Management
Fully automated, end-to-end platform for Wholesale Revenue Management (WRM) that enables billing of all inter-operator relations, including roaming and interconnect. Designed to improve operational efficiencies, protect operators from wholesale fraud, and increase revenue generation.
Retail Revenue Management
Enghouse Networks provides a range of specialized, consolidated, and efficient revenue management platforms to drive automation and improve revenue and customer experiences. Our platforms target Business to Business (B2B) and Consumer Brands for MNOs, MVNOs, and MVNEs, triple and quad play service providers, utilities, and the transportation industry.
Customer Experience Management
Deliver comprehensive customer care, identify and manage challenges, and streamline business processes. Our range of applications includes cloud contact center and workforce optimization solutions, customer intelligence, and survey management. These solutions can be used internally by the operator or delivered as a service to business customers.
Business process management (BPM) enabling complex order orchestration, provisioning, Salesforce integration and billing automation. Configure and automate hundreds of processes and manage exceptions. Serving next-generation triple and quad play, cable MSO, wireless, satellite, wholesale, enterprise voice, VoIP, IoT and broadband service providers.