Cloud Architected Solutions
For recording, reporting and analyzing your digital communications data
As an Enghouse Networks company, CTI Group is a global provider of innovative carrier-grade software solutions and services which empower organizations to gain strategic competitive advantage from their unified communications data. The harnessing, analysing and exploitation of this data is a proactive way to better segment and thus improve how customers interact with your business.
We provide organizations with that much needed strategic lever that helps convert unstructured digital communication data into actionable insights.
“The most important thing in communication is to hear what isn’t being said.” – Peter Drucker
451 Research – Predicts Total Data Market to Hit $115 Billion by 2019
Aberdeen Group – Voice of the Customer: Big Data as a Strategic Advantage