AITECH IMPROVES CUSTOMER VALUE WITH CTI GROUP’S HOSTED SMARTRECORD® SOLUTION
CTI Group (Holdings) Inc. (OTCQB:CTIG), a leading developer of carrier-grade telecommunications solutions for fixed, mobile and converged communications, today announced that AiTech has elected to use SmartRecord® as their call recording solution across their BroadWorks Hosted PBX platforms.
SmartRecord® provides Telcos and Service Providers with a call recording solution that they can host and offer out as a value-added service, complimenting their core hosted PBX and SIP trunking services, and increasing annual revenue per user (ARPU). AiTech selected SmartRecord specifically for this reason and because it is certified by BroadSoft, fully integrates with their BroadWorks system and shares many of the same platform architectural principals.
SmartRecord® is currently deployed at over 60 BroadSoft Service Providers, across four continents. It allows those Service Providers to offer their indirect and direct customers with a recording solution that is suitable for regulatory recording for those companies that need to meet compliance standards such as PCI DSS (Global), ISO 9001 (Global), FCA (UK), MiFID (Europe), HIPAA (USA), and SAS-70 (USA). It also provides recording for the purposes of liability protection and for call center environments, where a number of additional value-add modules are available on top of the core recording system.
“We are continuing to experience substantial growth from our call recording solution and innovative partners like AiTech are a big reason for this. The power of such technology partnerships delivers many customer benefits as they help to protect and expand a customer’s original investment, as well as ensuring customers benefit from the latest R&D.” says Randy Sorensen, VP of Sales & Marketing at CTI Group. “This is a highly competitive integrated solution, with great customer benefits and we are looking forward to working with AiTech as they continue on their innovation path.”
“We are delighted to be working with CTI Group to further enhance our Hosted PBX application. This partnership shows our commitment to enhancing our offering for our service providers and business users by providing an industry leading, real-time recording and analytics solution,” said Greg Lohrenz, Chief Executive Officer, AITech. “Utilizing CTI Group’s hosted recording and analytics solution demonstrates our ongoing commitment to innovation as we continue to provide our wholesale and retail partners with the technology to successfully compete in the VoIP market space.”
AiTech’s new hosted call recording proposition will be launched at the Comptel PLUS Convention and Expo, at the Gaylord Palms in Orlando, 23 – 26 September 2013. Teams from AiTech and CTI Group will be in attendance on booth 624 at the event.
For more details on SmartRecord® and BroadSoft Integration visit here.
Founded in 1993, Advanced Integrated Technologies (AiTech) has designed voice and data solutions that meet the most demanding needs. AiTech is a leading wholesale provider of origination/termination, white labeled Broadsoft partitions and SIP trunking services. Our national carrier grade solution allows CLECs, ITSPs and Cable companies the ability to provide industry leading IP Voice solutions at an affordable monthly cost while avoiding extensive CAPEX expenditures. AITech’s Agent Program is recognized as one of the finest in the communications industry. We provide our agent partners a complete product offering that is competitively priced, with impressive agent compensation and support that’s second to none.
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This release may contain “forward-looking” statements. Examples of forward-looking statements include, but are not limited to: (a) projections of revenue, capital expenditures, growth, prospects, dividends, capital structure and other financial matters; (b) statements of plans and objectives of CTI Group or its management or Board of Directors; (c) statements of future economic performance; (d) statements of assumptions underlying other statements and statements about CTI Group and its business relating to the future; and (e) any statements using the words “could”, “should”, “anticipate”, “expect”, “may”, “project”, “intend”, “will”, “believe” or similar expressions. CTI Group’s ability to predict projected results or the effect of events on CTI Group’s operating results is inherently uncertain. Forward-looking statements involve a number of risks, uncertainties and other factors that could cause actual results to differ materially from those discussed in this document. These factors include, but are not limited to: effects of current economic crisis, ability to attract and retain customers to purchase its products, ability to develop or launch new software products, technological advances by third parties and competition, ability to protect the Company’s patented technology, ability to obtain settlements in connection with its patent enforcement activities and risks described in CTI Group’s periodic reports filed with the U.S. Securities and Exchange Commission.
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