INDIANAPOLIS, IN – November 5th, 2013 – CTI Group (Holdings) Inc. (OTCQB:CTIG), a leading developer of carrier-grade telecommunications solutions for fixed, mobile and converged communications, today launched their hosted ebilling and analytics solution –  ‘Analysis OTS’.  Developed specifically for T2 and T3 Service Providers, Analysis OTS helps to deliver fast and powerful cost analysis for their business customers.
‘Analysis OTS delivers a truly flexible hosted ebilling and analytics solution, which allows service providers to choose from a wide range of features  best suited their customers’ needs.’ Says Trevor Davis, Head of Products at CTI Group. ‘This latest solution provides a vital service to business customers, helping them understand and manage their telecoms spend by creating their own reports and allocating costs.  As the service is delivered in a hosted environment customers have direct access through a secure online portal, giving them instant access to every level of hierarchy, from trend summaries to individual line items. In addition Analysis OTS will complement existing billing systems.’

Analysis OTS helps Service Providers to reduce costs by allowing customers to resolving their own billing queries. As a result a deeper and more granular understanding of customer behaviour is developed, which underpins a proactive customer relationship strategy, leading to reduced churn.

As the variety of telecoms services flourish and both ebilling and analytics become more complex, it is imperative that Service Providers stay ahead of customer expectations. In addition Analysis OTS features are fast becoming ‘must have’ deliverables on tender documents. Fully hosted and managed by CTI Group the solution is simple and quick to deploy, which is ideal for the Tier 2 and Tier 3 Service Provider.

Key Features:
• User dashboard for instant visibility of key billing data
• User reports for analysing data and cost allocation
• Trend data to show customers key trends over time
• Simple and quick to deploy including the facility for Service Providers to test their billing feed during deployment to ensure data format accuracy
• Up to two product updates per year included in the hosted service
• Fully hosted and managed by CTI Group

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Safe Harbor Statement

This release may contain “forward-looking” statements. Examples of forward-looking statements include, but are not limited to: (a) projections of revenue, capital expenditures, growth, prospects, dividends, capital structure and other financial matters; (b) statements of plans and objectives of CTI Group or its management or Board of Directors; (c) statements of future economic performance; (d) statements of assumptions underlying other statements and statements about CTI Group and its business relating to the future; and (e) any statements using the words “could”, “should”, “anticipate”, “expect”, “may”, “project”, “intend”, “will”, “believe” or similar expressions. CTI Group’s ability to predict projected results or the effect of events on CTI Group’s operating results is inherently uncertain. Forward-looking statements involve a number of risks, uncertainties and other factors that could cause actual results to differ materially from those discussed in this document. These factors include, but are not limited to: effects of current economic crisis, ability to attract and retain customers to purchase its products, ability to develop or launch new software products, technological advances by third parties and competition, ability to protect the Company’s patented technology, ability to obtain settlements in connection with its patent enforcement activities and risks described in CTI Group’s periodic reports filed with the U.S. Securities and Exchange Commission.

Press Contact
Donna Shaw
CTI Group

+44 0 1254 291530

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