CTI Group’s Collaboration with BroadSoft Delivers Hosted Call Accounting to the Service Provider
CTI Group (Holdings) Inc. (OTC:CTIG), a global provider of carrier-grade software solutions and services which empower organizations through communication analytics, announced today that they will be showcasing their Proteus® Enterprise Multi-Tenant call accounting solution for the Service Provider market. The application puts a particular focus on users of BroadSoft’s BroadWorks platform. Proteus® Enterprise interfaces with BroadWorks at two levels: call detail record (CDR) and Open Client Interface, Provisioning (OCI-P). CDR integration provides the method for logging call detail records from BroadWorks, processing them through Proteus’s CDR interface and storing the processed data in a highly optimised database for multiple BroadWorks tenants to securely analyse the data. OCI-P integration enables the Service Provider to easily provision the call accounting service to their customers by linking account details within BroadWorks to those within Proteus®. CTI Group’s Proteus® Enterprise is a highly scalable solution that supports high volumes of tenants and millions of daily CDRs. Its granular access policies can be defined by the service provider to ensure tenants are provided precisely with the features and reports they require, providing them the means to tailor the solution to individual customer requirements.
Trevor Davis, Head of Products at CTI Group says, “As businesses migrate to hosted telephony solutions they expect their Service Provider to supply all the business tools that they used with their premise-based PBX. Our latest multi-tenant version of Proteus® Enterprise allows Service Providers to enhance their hosted voice portfolio with the important call accounting function. Their business customers will then benefit from detailed call analysis enabling decisions to be made on capacity planning, productivity improvements, telephony fraud prevention and cost allocation within their business.”
“CTI Group shares our commitment to bringing innovative solutions to market that enable individuals and teams to create, collaborate and be productive in ways never before imagined,” said Taher Behbehani, chief marketing officer, BroadSoft. “We are thrilled that CTI Group has chosen to make this announcement at BroadSoft Connections, and to join us as we collectively define the future of work.”
About CTI Group
CTI Group (Holdings) Inc. is an international provider of electronic invoice processing and management, enterprise communications management software and services solutions, and carrier class voice over internet protocol (VoIP) management applications. CTI Group’s Analysis, SmartBill®, SmartRecord® and Proteus® product suites offer Carriers a full array of Cloud-based, real-time solutions for traffic analysis, post-billing call analysis, customer care and call recording. CTI Group’s products are used by some of the top service providers in North America and Europe, and play a trusted role in managing telephony costs at major corporations internationally. Headquartered in Indianapolis, CTI Group maintains overseas offices in London and Blackburn, UK. For more information, please visit CTI Group’s website at https://enghousenetworks.com/ctigroup
BroadSoft is the leading provider of software and services that enable mobile, fixed-line and cable service providers to offer Unified Communications over their Internet Protocol networks. The Company’s core communications platform enables the delivery of a range of enterprise and consumer calling, messaging and collaboration communication services, including private branch exchanges, video calling, text messaging and converged mobile and fixed-line services. For additional information, visit http://www.BroadSoft.com
About BroadSoft Connections
Now in its 13th year, BroadSoft Connections is an annual global users’ conference that has become the epicenter of unified communications innovation. BroadSoft Connections is once again on track for record attendance, offering an unprecedented opportunity for attendees to capture a growing share of the lucrative UC market by networking with peers, sharing best practices, and learning about powerful strategies to address the current and future needs of customers. The theme of BroadSoft Connections 2015 is “Define the Future,” reflecting BroadSoft’s focus on working with customers and partners to build and deliver innovative unified communications solutions that increase workforce collaboration and productivity, in turn reimagining the future of work.
To learn more about BroadSoft and the BroadSoft Connections event, visit the conference website, download the conference app from the App Store or Google Play, join BroadSoft’s LinkedIn Community or follow the Company on Twitter.
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