CTI GROUP INTEGRATES ‘CLOUD BASED CALL RECORDING’ INTO CISCO HCS PLATFORM
INDIANAPOLIS, IN – June 18th, 2013 – CTI Group (Holdings) Inc. (OTCQB:CTIG), a leading developer of carrier-grade telecommunications solutions for fixed, mobile and converged communications, today reaffirmed that their latest SmartRecord ®solution gives Service Providers operating Cisco HCS solutions a hosted call recording product that integrates tightly into the platform.
“More and more of today’s businesses are consuming cloud services for their call control, so it makes good business sense to do the same for their call recording.” Says Trevor Davis – Head of Products at CTI Group. “As this desire to consume services from the cloud increases, businesses are able to shift their IT spend from a capital expenditure (CapEx) model to an operating expenses (OpEx) one, thus achieving substantial savings.”
Businesses are now using call recording for a wide variety of reasons including regulatory compliance, liability protection, and staff training and performance monitoring. As more migrate to Cisco HCS hosted collaboration solutions the expectation is for service providers to supply all the business tools that they used with their legacy on-premise systems.
SmartRecord® Cisco HCS Integration
Built on true multi-tenant architecture, SmartRecord® is fully certified on Cisco UCM, the underlying voice platform for the HCS solutions. For the HCS user this ensures:
• Simple provisioning of the ‘Call Recording’ feature
• Is fully supported on Cisco 3rd generation handsets
• Recording is enabled through proprietary Cisco Built-in-Bridge recording feature
• Both selective and on-demand recording is supported
• Compatibility with Cisco SCCP signalling protocol
• Supports single sign on through a range of options including OpenLDAP, OpenID and Active Directory
• Cisco handset application for embedding recording functions on to XML compatible handsets
To find out more about how the solution integrates with Cisco HCS visit here.
Safe Harbor Statement
This release may contain “forward-looking” statements. Examples of forward-looking statements include, but are not limited to: (a) projections of revenue, capital expenditures, growth, prospects, dividends, capital structure and other financial matters; (b) statements of plans and objectives of CTI Group or its management or Board of Directors; (c) statements of future economic performance; (d) statements of assumptions underlying other statements and statements about CTI Group and its business relating to the future; and (e) any statements using the words “could”, “should”, “anticipate”, “expect”, “may”, “project”, “intend”, “will”, “believe” or similar expressions. CTI Group’s ability to predict projected results or the effect of events on CTI Group’s operating results is inherently uncertain. Forward-looking statements involve a number of risks, uncertainties and other factors that could cause actual results to differ materially from those discussed in this document. These factors include, but are not limited to: effects of current economic crisis, ability to attract and retain customers to purchase its products, ability to develop or launch new software products, technological advances by third parties and competition, ability to protect the Company’s patented technology, ability to obtain settlements in connection with its patent enforcement activities and risks described in CTI Group’s periodic reports filed with the U.S. Securities and Exchange Commission.
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