‘SaaS’ Accolade For CTI Group’s SmartInteraction Suite
CTI Group (Holdings) Inc. (OTCQB:CTIG), a global provider of carrier-grade software solutions and services which empower organizations through communication analytics, is honored that their SmartInteraction Suite has been chosen by the Business Intelligence Group as a 2014 Stratus Awards Finalist in the category of Software as a Service (SaaS).
The Cloud is revolutionizing communication technology. With more than 60% of businesses now utilizing the Cloud for performing IT-related operations, the Business Intelligence Group set out to reward individuals and organizations that are working to accelerate the development of Cloud applications and services.
Trevor Davis, Head of Products at CTI Group, stated, “CTI Group continues to reap first-to-market advantages from being the first to market with a Cloud-ready compliance and liability recording solution. The company built the product from inception around a multi-tenant, carrier-grade platform with a major focus on the end user experience. This customer-centric focus resulted in the user interface being Web 2.0 ready and intuitive to learn. The ease of use and adoption means that Communications Service Providers (CSPs) delivering the solution can avoid resourcing additional staff to operate non-core services. The user interface also provides seamless integration across all modules within the SmartInteraction Suite. Customers are migrating to CTI Group’s SmartInteraction Suite in increasing numbers as hosted voice services increase their market penetration and CSPs continue to add value-add services in order to differentiate themselves in the marketplace.”
Nominations were accepted for various cloud categories by organizations of all sizes. A panel of experienced, volunteer judges was selected, which consisted of real business people with years of knowledge and experience in the industry. Nominations were evaluated using a unique scoring system that measured performance across all business functions in comparison to the organization’s peers.
“We are proud to reward CTI Group in the 2014 Stratus Awards,” said Dawn Fordyce, managing director of the Business Intelligence Group. “SmartInteraction Suite is clearly leading the market in delivering real value to the end customers by leveraging the Cloud.”
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