CEM Macau Case Study

As CEM Macau telecom engineering team analyzed different approaches to improve ICT network operations, they soon faced several challenges. There was no centralized end-to-end visibility of fault management events from their multi-vendor equipment platforms.

Alarms were arriving in different systems with no ability to see the effect on other associated systems. There was no central database to collect all network events for investigative or reporting purposes.

Get more insight on how Companhia de Electricidade de Macau (CEM), a leading Asian electric utility modernizes their telecom operations with a state-of-the-art Service Assurance platform and process re-engineering to ensure highest levels of service quality and lowest OpEx.

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CEM Macau Customer Success Story

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